PAYMENT OPTIONS

Cancellation policies

Best Rate guarantee

Not shorter periods (more than 2 nights) and / or standard cancellation polize.

In case of cancellation of stay or non-arrival (no show) the following penalties will be applied:

* no penalty will be retained until 40 days before arrival

* 39-20 days before arrival The deposit will be retained (1 day)

* 19-10 days before arrival 50% of the stay

* 9-4 days before arrival 80% of the stay

* 3-0 days before arrival no arrival and early departure 100% of stay.

The rate includes: buffet breakfast, mineral water, fresh fruit and homemade cake available throughout the day. You can also enjoy free use of our City Bike, WiFi, parking with charging station “Charging destination Tesla” and aperitif offered for every dinner consumed at our restaurant / pizzeria Centrale located in the family home a few hundred meters from hotel.

Rack Rate (easy cancellation)

Short periods (less than 3 nights) and / or with simplified cancellation policies

In case of cancellation of stay or non-arrival (no show) the following penalties will be applied:

* no penalty will be retained up to 15 days before arrival

* 14-7 days before arrival 50% of the total amount of the stay will be deducted

* 6-0 days before arrival, non-arrival and early departure 100% of the stay

Non refundable

By choosing this option, the entire stay is purchased at the time of booking.

can not be canceled or refunded, payment can not be considered in any way deposit or deposit, with the confirmation of this option is waived any refund of the amount paid.

General conditions

The suites are available from 15 °° and must be vacated by 11 °°, unless previously agreed. * Smoking is not allowed inside the rooms and common areas throughout the hotel * Dogs, subject to our consent, are normally accepted. They must be kept on a leash and can not access the pool * Reservations are confirmed following the communication of a credit card or following the payment of a deposit equal to 30% of the amount of the stay

Supplements and Reductions

(General rules)

Single use supplement 60% of the daily price
Children 0 – 03 years in room with parents per day 20, – €.
Cot / child bed per day 15, – €
Dog per day 25.- €
Stays of less than 3 days will be applied the “Rack rate”
In high season periods such as Easter, August and other special holidays and in the days of trade fairs and events, prices may vary, which will be communicated at the time of request.
Children 04 – 16 years in room with parents -50%
Extra person per day -40%

Most frequent question - Customer

How to pay an reservation in advance?

You can pay a reservation in advance by bank transfer to the account: EUR IBAN IT25 S060 4534 3100 0000 0007 800 - SWICT. Code: CRBZIT2B124 - Bank: Sparkasse (Arco) - reason for payment: Pre-payment reservation ``Your first and last name`` ``date of arrival`` and ``departure date``

Check-in e check-out...

We are ready to receive you at the hotel from 09:00 in the morning until 00:00 in the evening, if you think that your arrival may be outside these hours please let us know in good time. The suites will be at your disposal from 03:00 in the afternoon and must be vacated by 11:00 am on the day of your departure. Early check-ins and late check-outs are possible and FREE, following the principle of `` room availability`` but are assessed one day in advance on the arrival or departure date.

Fumatori?

Smoking is not allowed inside the rooms and public areas throughout the property, but there are wide open spaces, including the terrace of your suite, where you can enjoy a cigarette.

Cani e Gatti...

We love all animals, and some are our life companions, so we gladly welcome pets. Of course there are some small rules to follow and an extra € 25.00 per day. Request our dedicated guide.

La mia prenotazione è confermata?

All bookings are considered confirmed only after you have received the official ``CONFIRMATION`` with the reservation number

Cancellazione o modifica della prenotazione

The cancellation strictly follows the terms of the ``Cancellation policies`` linked to the type of ``Rate`` chosen, while the modification of the reservation is bound to the availability of rooms in the new requested period, the change must always be requested 15 days in advance on the date of arrival, otherwise the modification will be considered as a cancellation and evaluated accordingly.

Transfert da e per stazioni ed areoporto

We can organize your transfers to and from airports, stations, ports, etc .., see the page ``Contacts``